TERMS & CONDITIONS / CUSTOMER SERVICES

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Welcome to the RichInCotton website.
RichInCotton provides this site as a service to its customers. Please read the following terms of service (“Terms”) as they govern your use of our site. By using this Site, you agree to follow and be bound by these Terms as well as any other terms, guidelines or rules that apply to any portion of this site, without limitation or qualification. If you do not agree to these Terms, please do not use this Site in any way.

Additionally, RichInCotton reserves the right to modify these Terms at any time without prior notification. Site users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of our Site at any time constitutes full acceptance of our service Terms.

Privacy 

We have adopted a Privacy Policy that you should refer to in order to fully understand how we collect and use your information.

Usage Restrictions

All of the content that appears on the RichInCotton website, including all visuals, text, audio and video clips are subject to copyright protections and /or other intellectual property rights or licenses held by RichInCotton . The entire content of the RichInCotton website is copyrighted as a collective work under U.S. copyright laws. RichInCotton grants you a limited license to access and make personal use of the content on this website. Content of the RichInCotton website is intended solely for the personal, noncommercial use by the users of our Site.  Any unauthorised use of any content or materials on this Site is strictly prohibited and may violate copyright and trademark laws, and/or the laws of privacy, publicity, and/or communications regulations and statutes. You may use the materials or content on this Site only with our prior written and express authorisation. To inquire about obtaining authorisation to use the materials or content on this Site, please contact us at  …….contact@richincotton.com

Trademarks

All trademarks, service marks, and trade names (collectively the “Marks") that appear on this Site are proprietary to RichInCotton or the other respective owners of such Marks. You may not display or reproduce the Marks in any manner without the prior written consent of Cotton or Rich, and you may not remove or otherwise modify in any manner any trademark notices from any content offered or received through the Site.

Limited License and Site Access

We grant you a limited license to use the Site for personal use only. Consequently, this grant does not allow you to do any of the following: (a) resell or make any commercial use of this Site or any of the contents of this Site; (b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert into human readable form any of the contents of this Site not intended to be so read. This includes using or directly viewing the underlying HTML or other code from this Site except as interpreted and displayed in a web browser; (c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of the contents of this Site (including any Marks) in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise; or (d) use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on the contents of the Site or to collect any information from the Site or any other user of the Site.

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Membership Eligibility

By subscribing the membership on our website RichInCotton you agree to all terms of service and must only apply for membership if eligible. You agree that by using our website RichInCotton and registering for membership you are 18 or older years old or visiting website under the supervision of a parent or a guardian and you are legally able to enter into a contract.s      

Notice RichInCotton may contact you or provide you with service-related and/ or promotional notices by means of postal mail, electronic mail, general site notifications and more using the contact information you have provided to us.

Pricing Policy

At RichInCotton, we are committed to providing our customers with great quality products. Our products are sold online only in limited quantities and availabilities. We have done our best to display our items as accurately as possible on the Site. Please be aware, variations in style, color, size, shape, and look may occur. If you are not satisfied with your purchase, please review our Returns & Exchanges section for further assistance.

Site Use

You cannot access or use the RichInCotton website for any illegal or unauthorised purpose. Harassment in any manner or form of the Site, including via e-mail and chat or by obscene or abusive language, is strictly forbidden. Although RichInCotton cannot monitor the conduct of its users, it is a strict violation of these Terms to use any information obtained from our Site in order to harass, abuse or harm another person, or in order to contact, advertise, solicit or sell to any user without his/her prior explicit consent.

Also, you agree that no comments or other user submissions submitted by you to the RichInCotton website will violate any right of any third party, including copyright, trademark, privacy or other personal rights. You further agree that no comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.

User Submissions

RichInCotton strives to create an interactive relationship with the members of its Site and services. User comments, feedback, suggestions, ideas, and other submissions disclosed submitted or offered to RichInCotton on or by this Site shall be and remain RichInCotton property. Users assign all property rights and interests to RichInCotton allowing our company unlimited use, commercial or otherwise, of any comments. Furthermore, RichInCotton shall be under no obligation (1) to maintain any comments in confidence; (2) to pay to users any compensation for any comments; or (3) to respond to any user comments.

Monitoring

RichInCotton has no obligation to monitor this Site or any portion thereof. However, we reserve the right to review any posted content and remove, delete, redact or otherwise modify such content, in our sole discretion, at any time and from time to time, without notice or further obligation to you.RichInCotton has no obligation to display or post any content. RichInCotton subject to the Privacy Policy referenced above reserves the right to disclose, at any time and from time to time, any information or posted content that it deems necessary or appropriate, including without limitation to satisfy any applicable, law, regulation, contractual obligation, legal, dispute process, or governmental request.RichInCotton shall have no liability in connection with any content or content submitted to, transmitted via, or displayed or posted on this Site, regardless of whether provided by RichInCotton or any other party.

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Correction of Site Errors

The information on the RichInCotton website may contain typographical errors or inaccuracies. We reserve the right to update any information we see fit at any time without prior notice. Please note that such errors may relate to product information, pricing and availability. In these instances, we shall have the right to terminate any orders involving pricing errors or inaccuracies. We apologize for any inconveniences. 

Modification/Termination of Website

In the event of termination, you will still be bound by your obligations under these terms of service, including the warranties made by you, and by the disclaimers and limitations of liability.RichInCotton shall not be liable to you or any third-party for any termination of your access.

Third Party Links 

To improve our Site, RichInCotton may use and promote services provided by outside third parties. However, even if the third party is affiliated with RichInCotton, we do not control these services and make no representations regarding these persons or entities. We are not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of, any such parties. Outside sites linked on our Site, all of which have separate privacy and data collection practices, are only for your convenience and therefore you access them at your own risk.

Termination

Notwithstanding any of these Terms of Use, we reserve the right, without notice or attendant liability, and in our sole discretion, to terminate your license to use this Site, and to block or prevent future access to and use of this Site for any reason or no reason. Upon termination, these Terms of Use will still apply.

WE ARE NOT RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY SORT INCURRED AS A RESULT OF ANY DEALINGS WITH ANY THIRD PARTY WEBSITE OR MERCHANT OR OPERATOR OF SUCH A THIRD PARTY WEBSITE.

DISCLAIMER

ALL CONTENT CONTAINED ON THIS SITE, INCLUDING TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY LAW  RichInCotton   DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH CONTENT, WHETHER PROVIDED OR OWNED BY RichInCotton  OR BY ANY THIRD PARTY, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE . IN ADDITION, RichInCotton  DOES NOT REPRESENT OR WARRANT THAT THE CONTENT ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE, OR CURRENT, AND YOU MAY NOT RELY ON THE CONTENT ACCESSIBLE VIA THIS SITE.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RichInCotton, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY: (I) ERRORS, MISTAKES, OR INACCURACIES WITH REGARD TO THE CONTENT CONTAINED ON THIS SITE; (II) ANY UNAUTHORISED ACCESS TO OR USE OF THE SITE OR RichInCotton’s SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; (III) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; (IV) ANY BUGS, VIRUSES, TROJAN HORSES OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SITE BY ANY THIRD PARTY; OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED BY YOU AS A RESULT OF YOUR USE OF OR RELIANCE ON THE CONTENT CONTAINED ON THIS SITE, WHETHER BASED ON TORT, STRICT LIABILITY, BREACH OF CONTRACT, BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT RichInCotton WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

INDEMNIFICATION

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS RichInCotton, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS AND THIRD PARTY PARTNERS FROM AND AGAINST ALL LOSSES, EXPENSES, DAMAGES, AND COSTS, INCLUDING REASONABLE ATTORNEYS’ FEES, RESULTING FROM: (1) YOUR USE OF THE SITE, INCLUDING WITHOUT LIMITATION, ANY CONTENT SUBMITTED OR TRANSMITTED BY YOU VIA THE SITE; (2) ANY USE OF ANY PASSWORD CHOSEN BY OR ISSUED TO YOU; OR (3) ANY VIOLATION BY YOU OF: (A) THESE TERMS OF USE; (B )RichInCotton PRIVACY POLICY; (C) ANY OTHER TERMS, GUIDELINES OR RULES APPLICABLE TO THE SITE; (D) ANY RIGHTS OF ANY OTHER PERSON OR ENTITY; OR (E) ANY APPLICABLE LAWS, RULES, OR REGULATIONS.
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Short Agreement

These Terms of Use constitute the entire agreement between the user and RichInCotton with respect to this Site and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written with respect to this Site. A printed version of these Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved.

Return&Exchange 

-Return&Exchange will be given up to 15 days from when the product was delivered to you. Please try carefully. For eligible return&exchange they must be: unworn, unwashed, undamaged, in their original condition and packaging, with all the original tags on as you received them. 

-Please send us an email with Order Number and the reason of the return or the exchange, so we can provide you with the further directions and be ready for the package to arrive. …downcast@richincotton.com

- Returns will not be accepted and you will not get your refund if underwear is not in original condition, damaged, worn, washed, dirty.

Please again carefully review your purchase.

  • Shipping chargers are not refundable 

 
SHIPPING INFORMATION: 

Domestic shipping is Free On Orders Over $70. 
On orders under $70 shipping is only $2.50 flat rate to anywhere within the continental U.S. 
 We offer Priority Mail (1-3 days) for a $10 flat rate and 
An Overnight Mail (1-2 days) for a $20 flat rate. Free return and exchange. 
International shipping is under review, as we are looking for a better rate. Any Questions or Concerns writeus@richincotton.com  , Call, WhatsApp or Viber +1(310)926-91-87 (we will reply within an hour).

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PRIVACY POLICY: 

Personal information we collect may include your name,address,e-mail address,telephone number,order information( the purchase date,amount and type),demographic information,credit card information, debit card information,gift card payment information, recipient’s name and e-mail address,messages or reminders,passwords ,customer number. At RichInCotton we understand and recognise that we must maintain and use customer information responsibly.

-We use cookies which enable our system to gather information about your browser as well as monitor the navigational patterns you take while on our website. If you choose to disable your cookies, your user experience may be limited.

-RichInCotton will never rent or sell your e-mail address. We do not share credit card information with third parties except for the purpose of processing your order payment and as required by law. If for any reason you choose to access a third party website linked to our Site, you do so at your own risk. We are not held responsible for how these outside parties collect, use, protect or disclose the information you provide them.

-Website owned and operated by RichInCotton are intended for individuals age 18 or over. If you are younger you must be under the supervision of a parent or a guardian and you are legally able to enter into a contract.s

We employ top physical, electronic and administrative safety measures to assist us in protecting your personal information and credit cards data. These safeguards help us to prevent fraud and unauthorised access as well as maintain data accuracy. RichInCotton performs a periodic security check to help ensure that unauthorised individuals do not have access to your personal information. 

If you have any further questions please write us on 

writeus@richincotton.com  we aim to reply within 1 day

About RichInCotton

RichInCotton’s core focus is to identify and validate underwear specifications that comply with our stringent quality standards. Having passed our quality requirements, we invest in inventory that we hold at our facility ready for distribution    ...read more...

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